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Third Party Integration73

Third-party Integration

WhatsApp Business API - Gupshup & Twilio

Engage with customers using WhatsApp, send them a notification, order alerts, shipping alerts, and discounts. Reach customers the world’s most popular messaging app through two streamlined APIs – Gupshup and Twilio.

Integrating Gupshup or Twilio into your Admin Panel provides seamless features in interacting with your customers send alerts and notifications from a range of preapproved templates.

WhatsApp has an average open rate of over 98%, making it most effective among all channels for sending crucial information like payment reminder/confirmation, order updates, etc.

Advantages of integrating WhatsApp API into your website –

  • Reach 1.5 billion people instantly via WhatsApp
  • Connect with your customers globally
  • Send messages across any mobile OS, device, and carrier.
  • Know the instant a message reaches your users with read-recipients.
  • Secure communication with end-to-end communication.
  • Deepen customers’ trust in brand messaging.

To integrate any of the WhatsApp messaging API, go to, Admin >> Store Configuration >> External Service Setting >> SMS Notification tab

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Enter the configuration details, also select the countries to serve and save the changes.

Note – At a time you can enable any WhatsApp API Services. Also, the WhatsApp API services work independently of the other SMS services. Admin can use SMS and WhatsApp services parallel to send a notification.

Once you save the configuration details, your customers will be able to see a message under their My Profile and Registration Page asking their consent to opt for WhatsApp notifications.

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Also, while adding any customer from the Admin Panel, you’ll get the option to enable the WhatsApp notifications for the customer.

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Stamped.io (Review System)

Stamped.io is a great software platform to automatically collect reviews and user-generated content like Questions & Answers, Photos, Videos.

After a successful sale, Stamped.io also has a feature send a review request email to your customer automatically.

Submitted reviews can be manually moderated or automatically published based on smart-automated rules and contents can be showcased on your OnPrintShop storefront and product pages, increasing social proofs and conversions.

Stamped.io stands to be one of the highest-rated reviewing platforms as it shows high-impact customers’ content throughout the customer’s buying journey. Also, by allowing customers to submit a review directly inside the email they receive with increase the reviews conversion.

To integrate any of the Stamped.io reviewing API, go to, Admin >> Store Configuration >> External Service Setting >> Review tab

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Note – There are two other reviewing system apart from Stamped.io, so only one review API can be enabled at a time.

While enabling the API and entering the configuration details you can choose whether or not to send the mail after purchase and enable star listing for your product.

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Front End –

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At the front end, customers will be able to see the star rating of any products based on the reviews shared. Also, they can write a new review using the write a review button. They can also share and like/dislike the review.