Understanding how orders work on OnPrintShop is one of the most important aspects of running your online print store. After a customer (corporate customer or regular i.e. retail customers) places an order it appears in the Orders section of the Admin Panel.
Choose a section to begin:
You can also create orders manually, simply follow the instructions given on the page Add New Order.
The List Orders page lists down all the orders and lets you perform all the actions to manage orders of which the payment is received. This section contains quick links for order management, generating payment requests, create order shipments, keeping a watch on Job Board, and more.
What happens when a customer places an order?
When you receive an online order:
- You receive a new order notification by email.
- The ‘List Order’ page shows the order with all the details.
- If the order is confirmed, then the customer receives an order confirmation email.
- You can now further process the order from Admin Panel.